Privacy Notice

This Privacy Notice governs how Ziyanda Energy (Pty) Ltd [“Ziyanda/We/Us/Our”] collects, uses, maintains and discloses information collected from natural persons only [“You/Your”] – such as from clients and members of juristic entities.
Excluded are employees, juristic entities, other busi­nesses – who are instead covered in our PAIA Manual.
This Privacy Notice applies only to our website, social media, and any form of correspon­dence such as emails, messaging plat­forms and phone conversations.


By using our website or contacting us, you consent to our Privacy Notice and agree to its terms.

Personal identification information [“Your information/data”]

We collect your information only if you voluntarily share it with us, and we strictly honour your choices for its intended purpose. We skilfully safe­guard your personal data from loss, misuse, unautho­rized access or disclo­sure, altera­tion, or destruc­tion. All such data including our own, share the same technical and organi­sational security measures. These include hard­ware and software fire­walls, logical and physical access control, up-to-date oper­ating systems and anti-virus soft­ware, secure adjust­ment of hard­ware and soft­ware, and infor­mation security policies. We shall however not be liable for any loss or damage resulting from disclo­sure of your infor­mation, if outside our reason­able control. No trans­mission over the internet or data storage tech­nology is 100% impene­trable. Subject to legis­lation, we delete or destroy your data as soon as its processing is no longer necessary for the specific, valid and legal purpose for which it was collected.

Your data collected might include:
Identity data – form of address, first names, last name, username (or similar), academic qualifi­cations, identity number, date of birth, natio­nality, language, marital status, employ­ment status, functions within employ­ment, gender, ethnicity, legal status, copies of identity documents, images of signa­tures, curriculum vitae, photo­graphs, confiden­tial correspon­dence.
Contact data – email addresses; residen­tial, work­place, postal, billing and delivery addresses; phone and mobile numbers, fax numbers.
Financial data – bank account details, insurance data, property data, financial statements.
Service data – the nature of your relation­ship with us, and a record of your interaction with us.

Purpose of processing personal information

We collect your information to provide services as autho­rised by you, including contrac­tual relation­ships, your identifi­cation and verifi­cation, invoicing, for security and fraud preven­tion, to comply with law, to keep a record of your inter­action with us, and to conduct recruit­ment including referrals and hiring pro­cesses; to enforce or defend our rights; and to prevent, detect or inves­tigate crime (upon reasonable suspicion).

Sharing of your information

We may disclose your information, without notifi­cation, to these poten­tial recipients, only to the extent necessary for them to do their work:
Our own trained employees, all of whom that handle personal data having signed non-disclo­sure and confiden­tiality agreements;
Service providers and business partners who perform certain activ­ities on our behalf, all of whom having equiv­alent confiden­tiality and privacy policies, or having signed our non-disclo­sure and confiden­tiality agreements;
The South African Police Services; regu­latory and govern­mental author­ities, including tax author­ities; third party verifi­cation agencies and credit bureaus; collec­tion agencies; banks and other finan­cial institutions.

We do not give your infor­mation to anyone outside Ziyanda unless one or more of the following apply: You have author­ised dis­closure of specific infor­mation to a specific recipient; to fulfil legal, regu­latory, compliance, and personal safety require­ments; to enforce or defend our rights; to facili­tate a confiden­tial alter­native dispute reso­lution process; to prevent, detect or investi­gate crime (upon reasonable suspicion).

Cross border flow of your information

While we do not need to store personal data in foreign countries (and will try to avoid it), for legal purposes we must still assert our right to do so, provided these countries have laws substan­tially similar to the POPIA of South Africa. Our messaging platforms accounts and our social media accounts are obviously stored internationally.


If you are under 18 years of age we will require the consent of your parent or guardian before we may process your data. We do not knowingly collect any infor­mation from children under the age of 13, and will delete it if found.

Non-personal identification information

As with most other websites, our hosting system collects non-personal data into log files, including your IP (internet protocol) address, your ISP (internet service provider), the browser you used (such as Chrome™ or Firefox™), date and time stamp, and which of our pages you visited. We never look at these log files, but we may need them for trouble­shooting if ever technical issues arose.

Cookies and web beacons does not use any cookies or web beacons.

Third party websites

We do not control the contents or activities of other external websites that we might link to, nor the data protec­tion policies applying there. We are there­fore not respon­sible or liable for these, but we do seek to protect the integrity of our own website, and welcome any feed­back about linked external resources.

CCPA (California)

We never sell, trade, or rent your information to others.

GDPR and UK GDPR (EU and the EEA)

Subject to legislated preconditions, you have rights including to access copies of your personal data; to rectify your data collected by us; to request that we erase your data; to restrict processing of your data; to object to the processing of your data; to request that we transfer your data to others. To exercise any of your rights under the GDPR, please contact us.

Governing law

South African law applies to this Privacy Notice.

Changes and amendments

This Privacy Notice will be modified from time to time.
Last update:  19 August 2022.